Privacy Policy

Introduction

This privacy policy explains how geyser-kudu collects, uses, and protects information obtained through our website and services. We are committed to ensuring that your privacy is protected in accordance with Australian Privacy Principles established under the Privacy Act 1988.

Information We Collect

We may collect the following categories of information:

• Personal identification information including name and email address submitted through our contact forms
• Company or organisation details when provided
• Project-related information shared during enquiry processes
• Technical data including browser type, IP address, and pages visited
• Cookie data as described in our separate cookies policy

How We Use Information

Information collected serves the following purposes:

• Responding to enquiries and providing requested information about our services
• Processing and managing service bookings
• Improving our website functionality and user experience
• Sending relevant communications when consent has been provided
• Complying with legal obligations

Information Sharing

We do not sell, trade, or transfer personal information to third parties except where necessary to deliver services you have requested, where required by law, or with your explicit consent. Service providers who assist our operations are bound by confidentiality agreements and are prohibited from using your information for other purposes.

Data Security

We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

Personal information is retained only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. When information is no longer needed, it is securely deleted or anonymised.

Your Rights

Under Australian privacy law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other sites and encourage you to review their policies before providing any personal information.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website following changes constitutes acceptance of the revised policy.

Contact

For questions regarding this privacy policy or to exercise your privacy rights, please contact us at [email protected]